Common Issues
Common Issues and Questions about MyWorkDrive
A common question which comes up is "When a user logs in to MyWorkDrive, their shares are empty" or "their shares are missing". The ...
Fri, 20 Dec, 2019 at 6:39 AM
If your server's license is missing, invalid, or expired, your users may receive a message that they are unable to login due to Server License status. ...
Thu, 11 Apr, 2024 at 4:07 AM
MyWorkDrive server is designed to upgraded by simply downloading the new installer and running it. At the end of the upgrade, you may be asked to reboot. ...
Thu, 11 Apr, 2024 at 4:09 AM
Its relatively quick/easy to recreate a user's profile and only impacts the user's profile on their machine - things like default server, username,...
Thu, 11 Apr, 2024 at 4:22 AM
Please execute the diagnostic collection from the MyWorkDrive control panel on the server desktop. Run the MyWorkDrive control panel, then click the &qu...
Mon, 8 Apr, 2024 at 6:31 AM
Load the Logs location. This is most easily done by right clicking on the MyWorkDrive icon in the task bar next to the clock, and selecting "view logs...
Mon, 8 Apr, 2024 at 6:34 AM